We want you to be satisfied with your purchase. If you’re not happy with your order, we’re here to help. Please review our return policy below:
Eligibility:
Returns are accepted within 7days from the date of delivery.
Products Should be in their original condition, and in the original packaging.
Return Process:
Contact our customer support at support@umller.com to initiate the process.
Return Shipping:
Customers are responsible for the return shipping costs, unless the return is due to a defective or incorrect item.
Refund or Exchange:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
If approved, refunds will be processed to the original method of payment. Exchanges will be shipped promptly.
Non-Returnable Items:
Certain items are not eligible for return, including gift cards, downloadable software, and personalized/customized products.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.
Cancellation Policy:
Orders can be canceled within 24 hours of purchase. Once the order is processed and shipped, it cannot be canceled.